Effective Date: August 7, 2019
Welcome, and thank you for your interest in Comfy, a product of Building Robotics, Inc. (“Building Robotics”, “we,” or “us”). We provide a service through our website at www.comfyapp.com (the “Site”), and through related websites, networks, embeddable widgets, downloadable software, mobile applications, tablet applications, web applications, and other online and offline services provided by us (collectively, together with the Site, our “Service”). The Service is enabled when we have entered into an agreement with the owner, operator, tenant, or your employer (our “Customer”) to provide the Service in your workspace (the “Building(s)”).
The personal data that we collect can be broken down into different categories: (a) Comfy Data, (b) Customer Data, and (c) Marketing Recipient Data as described below.
(a) Comfy Data.
Comfy Data that is collected and processed by us as the responsible data controller when a user participates in our Service consists of the information described below:
(b) Customer Data.
Customer Data that is processed on behalf of, and under an agreement with, the relevant Customer and according to its instructions when a user participates in our Service consists of the information described below:
(c) Marketing Recipient Data.
In addition to the Comfy Data and Customer data that we collect from users of the Service, we collect personal data from Marketing Recipients who are interested in learning more about our products and services. This personal data consists of basic contact information such as the Marketing Recipient’s name and email address. This personal data is collected by us when Marketing Recipients sign up for commercial emails from us via online or offline sign up forms, and through other means such as in-person events and meetings and from the internet.
To Provide the Service:
We use Comfy Data to:
We use Customer Data to to provide the Service to the Customer, and as per our Customers’ instructions. As a result, the Customer is responsible for how the Customer Data will be processed.
To Market our Business:
Customer Data: will be disclosed to the Customer as set forth in the agreements concluded between us and the Customer, as may be instructed by the Customer, and to comply with applicable laws and/or governmental orders.
The Service may contain features or links to websites and services provided by third parties. Any information you provide on third-party sites or services is provided directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through the Service. We are not responsible for the content or privacy and security practices and policies of third-party sites or services to which links or access are provided through the Service. We encourage you to learn about third parties’ privacy and security policies before providing them with information.
Protecting the privacy of young children is especially important. Our Service is not directed to children under the age of 16, and we do not knowingly collect personal data from children under the age of 16 without obtaining parental consent. If you are under 16 years of age, then please do not use or access the Service at any time or in any manner. If we learn that personal data has been collected on the Service from persons under 16 years of age and without verifiable parental consent, then we will take the appropriate steps to delete this information. If you are a parent or guardian and discover that your child under 16 years of age has obtained an account on the Service, then you may alert us at [email protected] and request that we delete that child’s personal data from our systems.
We use reasonable and appropriate measures to help protect the integrity and security of Comfy Data and Marketing Recipient Data that we collect and maintain.
If we learn of a security systems breach, then we or the Customer may attempt to notify you so that you can take appropriate protective steps. We may post a notice through the Service if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.
We take appropriate technical and organizational security measures to protect Customer Data (in particular against accidental or unlawful destruction, loss, alteration, and unauthorized disclosure or access) and shall inform our Customer in case of a breach.
For Comfy Data and Marketing Recipient Data only: If you wish to access, receive a copy of, change or delete the Comfy Data or Marketing Recipient Data that we hold about you, you may contact us at [email protected].
If you receive commercial email from us, you may unsubscribe at any time by following the instructions contained within the email. You may also opt-out from receiving commercial email from us, and any other promotional communications that we may send to you from time to time, by sending your request to us by email at [email protected] or by writing to us at the address given at the end of this Policy. Please be aware that if you opt-out of receiving commercial email from us or otherwise modify the nature or frequency of promotional communications you receive from us, it may take up to ten business days for us to process your request, and you may receive promotional communications from us that you have opted-out from during that period. Additionally, even after you opt-out from receiving commercial messages from us, you will continue to receive administrative messages from us regarding the Service.
Upon receipt of any of the above request(s), we will use reasonable efforts to reflect any changes you request in our databases to the full extent required by applicable law, including but not limited to the GDPR or Privacy Shield.
If you are not satisfied with how we have attempted to resolve your complaint, you may contact the relevant data protection authority.
For Customer Data only. Because we have collected Customer Data about you on behalf of and under the instructions of a specific Customer, we must receive any instructions with respect to the handling of Customer Data from the Customer. We encourage you to contact the Customer to access, receive a copy of, change, or delete any Customer Data, and we agree to work with our Customer in good faith to assist it with your request.
Subject to our obligations contained in the section above titled “Your Choices”, and unless a different retention period is required by law or by agreement with our Customer, we will retain the personal data of users of the Service until the first to occur of the following: five (5) years from the date of collection of such personal data, the date on which our contractual relationship with our Customer terminates, or ninety (90) days following the date on which we become aware that you are no longer an active user of the Service. At such time, we will delete your personal data.
For Marketing Recipients, we will retain your personal data until you request that we delete such personal data as described in the section above titled “Your Choices”.
We may retain other information that is not personal data (such as anonymized and/or aggregated data) for backups, archiving, prevention of fraud and abuse, analytics, to improve our service, or where we otherwise reasonably believe that we have a legitimate reason to do so.
This section applies to Comfy Data only. Customer is responsible for determining the data retention schedules applicable to his Customer Data.
If you are located in the European Economic Area or Switzerland, our processing of your personal data is subject to the EU General Data Protection Regulation (the "GDPR"). The GDPR requires that we provide users with more information about the processing of your personal data. Here is what you need to know:
Legal Ground for Processing your personal data
The GDPR requires us to tell you about the legal grounds we're relying on to process any personal data about you. The legal grounds for our processing of Comfy Data for the purposes above are:
The Customer is responsible for determining the legal grounds for the processing of Customer Data carried out by Comfy on behalf of Customer.
The Service is hosted in the United States and is intended for visitors located within the United States as well as users located outside of the United States. If you choose to use the Service from the European Economic Area, Switzerland, or the United Kingdom or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal data outside of those regions to the United States for storage and processing.
Building Robotics participates in, and complies with, the EU-US Privacy Shield Principles and the Swiss-US Privacy Shield Principles (collectively “Privacy Shield” or “Privacy Shield Principles”) regarding the collection, use, sharing, and retention of personal data from the European Economic Area, Switzerland, or the United Kingdom. If there is any conflict between the terms in this Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. Our participation in Privacy Shield applies to all personal data that is subject to this Policy and is received from the European Economic Area, Switzerland, or the United Kingdom. We will comply with the Privacy Shield Principles in respect of such personal data.
To learn more about Privacy Shield, please click here. To view the current Privacy Shield certifications for Comfy (by Building Robotics), please click here. If you have a Privacy Shield-related question or complaint, please contact us at [email protected].
As part of our participation in Privacy Shield, if you have a dispute with us about our adherence to the Privacy Shield Principles, we will seek to resolve it through JAMS, an independent alternative dispute resolution body based in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please visit https://www.jamsadr.com/eu-us-privacy-shield for more information or to file a complaint. The services of JAMS are provided at no cost to you.
In certain circumstances, you may have the right to invoke binding arbitration under Privacy Shield, as described in Annex I to the Privacy Shield Principles, which can be found at the following URL: https://www.privacyshield.gov/article?id=ANNEX-I-introduction.
Privacy Shield participants, such as Building Robotics, are subject to the investigatory and enforcement powers of the US Federal Trade Commission and other authorized statutory bodies. Under certain circumstances, we may be liable for the transfer of personal data that we receive and subsequently transfers to a third party, as described in the Privacy Shield Principles.
As described in this Policy, we may share personal data with third parties and may be required to disclose information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
If you are not satisfied with how we handle your Comfy Data or Marketing Recipient Data, we encourage you to contact us at [email protected]. But you also have the right to lodge a complaint with the relevant data protection authority or as set forth above with respect to the Privacy Shield. For complaints concerning Customer Data, please contact the Customer on whose behalf we provide the Service in your Building.
Please revisit this page periodically to stay aware of any changes to this Policy, which we may update from time to time. If we modify this Policy, we will make it available through the Service, and indicate the date of the latest revision. In the event that the modifications materially alter your rights or obligations hereunder, we will use reasonable efforts to notify you of the change and will obtain new consent from you to the extent required by GDPR or other applicable laws. For example, we may send a message to your email address, if we have one on file, or generate a pop-up or similar notification when you access the Service for the first time after such material changes are made. Your continued use of the Service after the revised Policy has become effective indicates that you have read, understood and agreed to the current version of this Policy.
Please contact us with any questions or comments about this Policy, your personal data, our use and disclosure practices, or your consent choices by email at [email protected].
Building Robotics, Inc.
1504 Franklin St., Suite 200
Oakland, CA 94612
In addition, we have appointed a Data Protection Officer (“DPO”). Our DPO can be contacted directly by email at [email protected] or by mail at:
Building Robotics, Inc.
ATTN: Data Protection Officer
1504 Franklin St., Suite 200
Oakland, CA 94612
Our designated representative established in the European Union who represents us with regard to our obligations under the GDPR is Siemens AG, Otto-Hahn-Ring 6, 81739 Munich, Germany and may be contacted by email at [email protected]