Getting Started

Before submitting your documentation, please check that each asset is up-to-date, contains all of the required components, and is exported in the proper format. Quality documentation is the backbone of a smooth and seamless implementation. 


Gather the following required documents for every building and every floor where Comfy will be enabled—your Comfy project manager will explain where to send them.


Our implementation team uses the provided documentation to create a customer user interface to match—your docs become the map users see in the app.


Employees use the app to adjust temperature on a zone-by-zone basis—and all this valuable usage data flows into an all-in-one insights console.

Required Docs for Floor Maps

From floor plans to room labels, the following documents will guide what the app looks and feels like. Just think, every day when someone marks their location and makes a request, you helped make that happen. Please review the full list below—descriptions and example imagery—and send the appropriate files to your Comfy project manager.

Floor Plans

The floor plans you provide become the map users see in the app—it's important for these to be as accurate as possible, since users will use it to locate themselves, make requests, find meeting rooms, etc.

Components: Walls, doors, furniture, desk labels, and room labels.
Format: Vectorized PDF, including walls and furnishings on individual layers. Tip: Export DWGs as vectorized PDFs with all XREFs embedded. If PDFs are unavailable, we accept DWGs with all XREFs.
Typical Owner: Workplace Services, Architect
Quantity: 1 per floor. Multiple floors can be combined into a single document.

Room and Desk Labels

Comfy uploads your room and desk labels directly into the app—these labels appear within the Comfy UI and on the map, as users search and pick their location.

Components: Room labels and desk labels. Any existing desk numbers will be entered into Comfy, but names of specific employees will not be entered and are not required.
Format: PDF. If PDFs are unvailable, we accept DWGs.
Typical Owner: Workplace Services, Architect
Quantity: 1 per floor. Multiple floors can be combined into a single document.

A checklist just for you.

Download it, assign owners, and mark your progress. If you have any questions along the way, contact your Comfy project manager. We're here to help!

Download checklist

Required Docs for Mechanical & Controls Integration

Your documentation will help our engineers get to know your building inside-and-out—designing the very best Comfy controls sequence to complement your existing programming. Please review the full list below, descriptions and example imagery, and send the appropriate files to your Comfy project manager.

Mechanical Drawings

Comfy uses mechanical drawings to define zones, which are the area of space served by each terminal unit (VAVs, FPBs, etc.). These zones are then laid on top of each floor in the app. Users will click on specific zones to make temperature requests.

Components: Terminal units, terminal unit names, diffusers, ducting, and room schedules, unless these are available in the controls drawing instead.
Format: PDF. If PDFs are unavailable, we accept DWGs.
Typical Owner: Chief Engineer, Property Manager, Mechanical Engineer
Quantity: 1 drawing per floor. Multiple foors can be combined into a single docment.

BMS Points List

Our engineers refer to BACnet points at each site to devise an appropriate Comfy controls sequence.

Components: List of available BACnet points and device IDs.
Format: PDF or CSV, exported directly from BMS.
Typical Owner: Controls Vendor
Quantity: 1 per building.

BMS Read-Only Access or Screenshots

While we prefer BMS read-only access, we can use screenshots to confirm the location and area served by each terminal unit (VAVs, FPBs, etc.). These screenshots are also compared with the mechanical drawings to identify any discrepancies in the mechanical drawings.

Components: A map of each floor with zoning (if available) and terminal unit labels.
Format: PDF or image file (JPEG, PNG, etc.)
Typical Owner: Controls Vendor
Quantity: 1 per floor. Multiple floors can be combined into a single document.

Controls Drawings

Comfy engineers refer to controls drawings to understand the programming of each controller type and terminal unit and characteristics of each, such as which have heating. This information is used to design an appopriate Comfy controls sequence.

Components: Each should contain sequence of operations, points lists to control each type of equipment, controller types, and room schedules including details on which termal units have heating available.
Format: PDF
Typical Owner: Controls Vendor
Quantity: 1 per building.

Testing and Balancing Report (as available)

Comfy refers to the building's most recent testing and balancing report for troubleshooting functionality of individual terminal units.

Components: Table of airflow readings (design and actual) for each terminal unit.
Format: PDF
Typical Owner: Chief Engineer, Test & Balance Vendor
Quantity: 1 per building.

Zoning Map (as available)

Comfy uses zoning maps to ensure that the Comfy UI accurately represents your mechanical system. We use these documents to corroborate your mechanical drawings with your floor plans.

Components: Zoning of each terminal unit—and terminal unit labels—if they aren't in the mechanical drawings.
Format: PDF
Typical Owner: Chief Engineer, Controls Vendor
Quantity: 1 per floor. Multiple floors can be combined into a single document.

Any questions?

Contact [email protected] and they'll be happy to help.